Customized Service solutions for Ferring Pharmaceuticals

Antares Vision Group's Case History: Service solutions for Ferring Pharmaceuticals

Ferring Pharmaceuticals: from traceability compliance to a customized service

In this Case History, you’ll discover how Antares Vision Group successfully implemented a new testing and validation approach and an efficient spare parts management strategy in close co-operation with Ferring Pharmaceuticals

The customer:

Ferring Pharmaceuticals is a private company headquartered in Switzerland. It is a leader in reproductive medicine, maternal health, and specialty areas within gastroenterology and urology. Ferring Pharmaceuticals distributes its products in 110 countries, has 12 R&D centers, and has 13 factories worldwide.
Collaboration with Antares Vision Group started in 2015. Today, the track & trace compliance solution is implemented on 23 lines across Ferring packaging sites located in Switzerland, the USA, China, the Czech Republic, Israel, Scotland, and Indonesia.

The challenge:

Ferring needed to achieve a higher level of efficiency during the regular maintenance and upgrade of the track & trace solution on two specific aspects:

  • The availability of spare parts to keep hardware up and running;
  • The implementation of new software releases in terms of testing and qualification.

Watch the video to learn how Ferring’s team worked in synergy with Antares Vision Group Service Department to reach these goals through dedicated solutions, aiming to keep business continuity at the highest level.